---
title: Creativehaus My Account Guide
description: "The **My Account** section of **Creativehaus** is your central hub to manage purchases, subscriptions, personal details, and support. Once logged in, you will find the **“My Account”** link at the top left of the website. On the **My Account page**,…"
url: "https://creativehaus.co.za/knowledgebase/creativehaus-my-account-guide/"
updated: "2025-09-24"
category: My Account Dashboard
---

# Creativehaus My Account Guide

The **My Account** section of **Creativehaus** is your central hub to manage purchases, subscriptions, personal details, and support. Once logged in, you will find the **“My Account”** link at the top left of the website.

On the **My Account page**, the navigation menu is displayed on the **left-hand side**, with the following options:

![](https://creativehaus.co.za/wp-content/uploads/2025/09/vreativehaus-my-account-guide-e1758733791507-850x1024.png)

### **1. Orders**

- The **Orders** section keeps a record of every purchase you’ve completed.
- Each order generates an **invoice**, which you can view and download in **PDF format**.
- This helps you track your purchase history for billing or accounting purposes.

### **2. My Subscriptions**

- This section lists all your active **subscriptions**, including:
  - Hosting packages
  - Website packages
  - Any other recurring service
- From here, you can view, manage, and control your ongoing subscriptions.

### **3. Downloads**

- If you’ve purchased **digital products** (e.g., e-books, software, images, or music), they will appear in this section.
- You can securely **download your files** directly from your account after completing your purchase.

### **4. Support**

- The **Support** section connects you to Creativehaus assistance for:
  - Account issues
  - Sales queries
  - Platform guidance
- Use this option to reach our support team whenever you need help.

### **5. Addresses & Account Details**

- This section contains your **personal information**.
- You can update your:
  - Billing and shipping addresses
  - Contact details
  - Account preferences

### **6. My Wallet**

- The **Wallet** feature allows you to:
  - Add funds to your account for faster purchases
  - Use leftover balances from previous purchases
  - Manage available credit for future transactions

### **7. Logout**

- At the **bottom of the menu**, you will find the **Logout** option.
- This ensures secure sign-out after managing your account.

✅ **Tip:** Always check your **Orders** and **Subscriptions** sections to stay updated with billing cycles, renewals, and invoices.